General Contract Information
In the Downloads section you will find general information concerning contracts for hub and flange products: sample contracts, operating manuals, general terms and conditions, fee overviews as well as general registration and booking conditions.

Product Information
The "Product" section contains product information such as service parameters, fees, documents and characteristic curve types. We recommend using your browser's print function if you would like to print something.

Fee Information
The product section Fees explains fees and their calculation for hub products (service fees, variable fee, usage-dependent fees) and flange products (service fees, variable fee, transport fee). You can also find fee overviews in the Downloads section.

Registration and Booking Terms and Conditions
Detailed information regarding registration and booking can be found in the Downloads section. The document "Registration and Booking Conditions" explains the booking of capacities in detail.

VNG Gasspeicher offers various methods:

You already have an existing contract with us:
As a customer which already has a contract with us, you can perform bookings online using the Contracts section, via email or by telephone. Simply log in to the customer area of our website and book additional services for existing contracts. Information for Add on products may be found in the Add on section.

You don't have a contract with us yet? Or would you like to enter a new contract?
In this case you can, for instance, book capacities using easystore – you can also call us or send us an email.

With easystore you can make non-binding inquiries or configure and submit indicative offers for your desired product. Immediate booking is possible if the capacities are available.

We market our capacities using the so-called Tender Procedure. This is a bidding procedure on our online platform easystore. During the bidding phase, you select either the standard or an individualized configuration. You are then able to make an offer to which you are bound until the procedure has been concluded.

We will then award the product on a non-discriminatory basis within two hours of the procedure's conclusion. Further information can be found under Tender Procedure in the help section.

Email and Telephone
We also gladly accept booking inquiries at sales@vng-gasspeicher.de or over the phone at (+49 (0) 341 4432190). We will look into your request immediately and contact you.

Registration is free of charge and we simply require that you fill out the online registration form completely. The steps are easy:

1. Select a username and password. Keep both private – they are the keys to your customer area.


2. Upon registration we will send you a confirmation email. This email will contain an activation link for your account. User accounts are non-transferable.


3. Following successful activation, you can view your personal user account, edit registration information and activate additional privileges. Some privileges require submitting an additional power of attorney. If so, please fill out the corresponding forms which we can send to you via email if you like. Should you not select any or some of the available functions during registration, you may activate them later at "My Profile". The individual functions are:

Contracts
View contract details incl. contractual documents and the general terms and conditions.

Nominations
Nominate contracts: includes the automatic sending of confirmation notifications. Create individualized reports concerning your storage contracts.

Online Booking
Following successful credit assessment and account activation, you can conclude binding storage contracts online using easystore.

Non-Registered Users:
Non registered users may use easystore just as a registered user can. We only ask you to enter your contact information when you would like to submit a non-binding inquiry (with or without an indicative offer) so that we will be able to respond accordingly. Use of the booking option requires registration as well as the authorization to do so. Participation in a tender procedure does not require registration.

Sufficient creditworthiness is required in order to conclude a contract with us. In order to demonstrate this, we ask that you undergo a voluntary credit assessment. Customers will be required to provide a security deposit should the assessment show credit insufficiencies, if no credit assessment has been performed or is not yet successfully concluded as well as in cases where a customer's creditworthiness worsens during an existing contract's duration.

Your personal details will be used exclusively for the activation of your account and when concluding contracts.

We will never pass them along to third parties. The VGS website uses Google Analytics, a Google Inc. web analysis service ("Google"). Google Analytics ("Google") uses so-called "cookies", text files which are saved to your computer and allow analysis of your use of the website. If you would like to learn more about Google Analytics, please refer to Data Policy.